An outside view
We listen closely to the feedback we receive here at Watts and constantly strive to improve and develop our business.
So what do our lenders, clients and partners think about Watts Commercial Finance?
“Absolutely fantastic service provided. Understood my needs from the outset and delivered in a very efficient and approachable way. After care was very professional too. I’m sure we will work together again.”
“I just wanted to say thank you for last nights meeting. It has been a while since I got a chance to sit down and talk with someone who can spend their time to listen like that – It really touched me. In the so called ‘smart’ world, people have forgotten what human is but you kept that tradition. Wonderful!.”
“Overall, the service was fast and efficient. Any queries raise were responded to promptly. I will certainly use Watts again for finance in the future.”
“Excellent! Mark’s understanding, his way and his contacts are excellent. We will save money but more importantly be with a better bank.”
“Sarah was a pleasure to deal with. Always kept me updated on all matters.”
“Absolutely brilliant service. Gareth and his team achieved my completion date and I would unreservedly recommend them.”
“Suitably impressed with the quality of loan Mark secured. He quickly got a response from the various lenders he approached after our disappointment with our existing bank.”
“Lee was great – going above and beyond to get the Bridge sorted for us.”
“In a marketplace crowded with second rate service providers, Watts provide a shining beacon of good practice.”
“Gareth was very helpful in finding us a product that would suit what we were looking for. He answered all our questions in a way that was easy to understand.”
“I found Mark & Lynsey to be friendly and professional, clearly explaining any issues I had. They were also very efficient at getting back to me promptly. I would definitely recommend them.”
“This is how banking should be. Quick, no messing about, decision within days of application, human beings as staff, face to face contact.”
“I simply cannot speak highly enough of Watts Commercial Finance. Despite our highly detailed 200 page business plan for a very viable business, our application for funding was rejected by seven of the high street banks. It was recommended we contact Watts. They were fantastic and made everything seem so easy – securing more than enough funding (at a sensible interest rate) to enable us to finally get our business up and running.
Mark Jerman and Chelsea Hamlett are consummate professionals and without them, this project would not have been possible.”
“Thank you very much for your cooperation in getting the loan. It was an outstanding job which was completed exactly on time. I will use your services again.”
“I have utilised Watts Commercial Finance for a number of commercial financial requirements and every time the process has been friendly, efficient and uncomplicated.
Most recently, Watts Commercial helped me to refinance all of my banking facilities and a highly competitive funding offer was swiftly received and completed.
I must say that as a repeat customer, I have been delighted with the speed, service and supportive approach which Mark and Chelsea have provided. I will definitely use Watts Commercial again in the future and I could not recommend their services higher.”
“Thank you so much, it is such a great pleasure to work with you.
I appreciate it so much that you always react immediately , thank you very much for that.
Babs is just great, she deserves the compliment, because it is such a pleasure to be in contact with such a nice person.
I can assure you there are not that many people like her, at least as far as my experience goes.
So far it is just a pleasure to work with you.”
“Hi , Gareth, Hannah and all the team.
Many thanks for all your help with the finance, your good wishes, and the flowers, which were a lovely surprise.
I will have no hesitation in recommending you to others or coming back to you myself. Your service was exceptional. Everyone in your team is a star.”
“Just a brief note to say thank you to you, Lynsey and the team for all your help finding and securing the funding for my project.
You have been friendly, helpful and professional all the way through. All topped off with a bottle of bubbly in the post 🙂
I’ll be calling you as soon as I get my next project lined up and will definitely recommend you to others.
All the best.”
“I would like to personally thank you for all the work that you and your team carried out during the remortgage process.
Your professionalism and taking care of all issues from beginning to end was impeccable and a credit to you.”
“Hi Barbara & Gareth,
You have both been really fantastic on this acquisition – like a step ahead of all my panics…everything covered. It was really reassuring to have you running alongside. I’d have absolutely no hesitation recommending you to anyone and shall do so! I need 6 to 12 months to prove the properties are working financially (and they should as the returns are good), and I’ll be back for another 12 or so, using my existing property. Also, as you know, I will be looking to switch mortgages for better deals when the time is right.
Looking forward to a good, long lasting relationship with you guys.
“The team at Watts are exceptional in their ability to present to lenders well positioned and thought through finance applications, and in so doing providing the client with the best chance to obtain the funding they need. This cannot be said for all brokers, and I know that within our bank the professional approach and quality of the Watts team means they are held in the highest regard. I would have every confidence that if a client has a fundable proposition, Watts will be able to help the client achieve their goals in the most time efficient manner possible”
“We have worked with Phil Gray/Watts Financial over several years and have funded a substantial amount of business for his clients. They provide an exemplary level of service to both mutual clients and ourselves and they have a detailed understanding as to what is required within the short term funding arena to get transactions completed quickly and effectively”
“Thank you for your courteous letter of the 3rd August.
As I have told Lynsey over the telephone, I could not be more impressed by your very efficient and friendly service. I have already recommended your Firm to a couple of potential clients and will continue to do so in the most complimentary terms.
I hope by now you will have received a very small token of my appreciation for everything you have done.”
“I just wanted to say a huge thank you to Phil yesterday for his advice in relation to a guest house sale we were considering. Phil was extremely friendly, helpful and above all knowledgeable about the field of commercial finance. The advice he gave was sound and honest without any ‘hard sell’ towards generating income for the company. Whilst on this occasion we have decided not to go for any finance to buy the guesthouse, we are however looking for another business investment and I will have no hesitation in contacting Phil again to arrange finance.
I would feel completely confident based on Phil’s previous advice that any advice given in the future was independent and with the best interest of the client, and I will definitely recommend your company to anyone I meet who is looking to invest in any commercial business.”
“After a 4 year search for funding and many, many different brokers and specialist funder-finders who lead me up the garden path (some to just get their hands on up-front fees), I was introduced to Phil by my London accountants and Phil found the funders by sheer hard work & determination. He has an in-depth knowledge that comes from years in the business and with his good connections formed over years of reputable and honest trading. He not only found a funder, but also provided me with invaluable support and sound advice throughout the funder’s 5 month due diligence process. We are now well underway with our first phase and looking towards raising the money for phase two.”
“A big thank you to Watts Commercial Finance for the excellent assistance provided to obtain finance to develop my building site of 4 Units, all staff at Watts are very friendly and always willing to help, I will recommend Watts Commercial to any developer looking for finance as I know they are one of the best in the UK.”
If you or one of your clients require our assistance, call the head office today on 03303 110777 and speak with one of our expert commercial managers, who will be delighted to discuss your requirements and assist you further.
Let Watts Commercial Finance Ltd take care of your funding requirements because at Watts your business matters.