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An outside view

We listen closely to the feedback we receive here at Watts and constantly strive to improve and develop our business.

So what do our lenders, clients and partners think about Watts Commercial Finance?

Client Testimonial

“Great correspondence throughout the process and very good communication.”

M. Irvine

Client Testimonial

“Fantastic company, made everything operate smoothly.”

L. Fisher

Client Testimonial

“Great service, great communication. Highly recommended.”

J. Newbold

Client Testimonial

“I had no previous experience of commercial property finance, but Mark Jerman clearly explained everything I needed to know at a perfect pitch i.e. neither patronising nor over-complex. General advice and opinion was also very welcome.”

R. Bell

Client Testimonial

“Thanks for all of your help and support during this time. I originally had a bad problem with another broker but you managed to get the loan agreed and kept to your word. Thanks also for the updates and chasing everything along. I look forward to working together in the future.”

A. Mamdani

Client Testimonial

“Thank you so much for being able to support me in getting the funds and for holding my hand throughout the last 24 months of this arduous journey.”

A. Lock

Client Testimonial

“We would highly recommend the team at Watts. Clear, timely and tailored solutions offered for our situation.”

A. Morgan & J. Wright

Client Testimonial

“Thank you, we are very happy and appreciate the effort made to help us get this done in a very difficult time for us. I will certainly be using your services again and will recommend when asked.”

P. Mangat

Client Testimonial

“The service from every single member of your team has been impeccable from day one and I would not hesitate to recommend you in the future – and use your services again in what I hope is the start of our property development journey.”

M. Payne

Client Testimonial

“I wanted to thank you all for your perseverance and support in helping to get this case over the finish line. It was a difficult last few months but we finally managed to get it done. The client was very grateful that we were able to resolve the matter and give them peace of mind. I look forward to working with you in the future.”

A. Mamdani

Client Testimonial

“The support and expert knowledge and working partners Watts have, created the much needed guidance to get us to completion. Very happy, thanks to Nathan and the team.”


Client Testimonial

“Your firm were wonderful in helping me with my financial matters”

C. Stuart

Client Testimonial

“Thank you for all your help. Your level of engagement into this matter was invaluable and I was extremely impressed with how you have managed my case from start to finish. I will no doubt recommend your services to any prospective customers who are looking for a competent, reliable and professional broker.”

K. Noga

Client Testimonial

“Always polite and happy to help. Mark really finds the best deal suited to you and offers clear advice. Lynsey and Mark were always on hand throughout the whole process.”

H&F Lang

Client Testimonial

“First class service from start to finish!”

M&J Property Ltd.

Client Testimonial

“The service we received from both Dean & Lauren was amazing and will highly recommend using them – literally couldn’t have achieved this without their expert knowledge, help and support. Thank you so much.”

K. Kelly

Client Testimonial

“The service I received from Watts was exceptional! Phil Taylor provided me with excellent advice throughout the process and provided me with the perfect mortgage to suit my needs. During a difficult time for the hospitality sector, he still managed to make it happen. On a personal level, he has also been fantastic to deal with and the reason I will definitely be using Watts services again in the future. Emily Goryl has also been an absolute star. When any questions and issues arose, she had them answered and resolved that very day. She constantly liaised with the lender to ensure the process kept progressing quickly and smoothly. I am extremely grateful to both of them and Watts are very lucky to have such great assets within their company.”

Kyle Morgan-Dickson

Client Testimonial

“Thank you for your patience during the unprecedented circumstances of 2020 and dealing with our lender during difficult circumstances”

Kate Hendrick

Client Testimonial

“Gareth and Rhea were superb. This is my 7th purchase at auction but the first I have done with Bridging as opposed to cash so was quite nerve-wracking for me. The support was A1 and the can-do attitude was brilliant. I have always been happy with my broker but the customer service I received has tempted me over.”

Nicola Peace

Client Testimonial

“I would like to thank Lee Forshaw and Cerys Crosby for their tremendous support and help during our recent mortgage journey. Although it was a bit bumpy at times (none of it due to Watts I hasten to add), they were both always available and totally professional and supportive at all times.

Thanks again for all your help and hopefully we will work together again in the future.”

P & V Everett

Client Testimonial

“As always, great service! Highly recommended.”

Sarah Jane Ali

Client Testimonial

“I would like to thank Phil Taylor and Emily Goryl for their hard work and wonderful service they gave us.”

N P Fish

Client Testimonial

“Mark has been thoroughly professional throughout the process and I would not hesitate to recommend his services.”

Will Brown

Client Testimonial

“Really pleased with the service received. Communication has been great throughout.”

Living Smart Property

Client Testimonial

“Really pleased with how Lee & Cerys worked with me throughout.”

L. Watson

Client Testimonial

“Friendly, professional service at all times. Have already engaged for next project!”

Dr. Jonty Clark OBE

Client Testimonial

“We have a strong relationship with our Manager and I hope this continues in the future. Donna was available 24/7 – a committed employee of Watts.”

A. Jackson, Portergate

Client Testimonial

“Very pleased with the help you provided. Thank you.”

R. Jacks

Client Testimonial

“Lee was very helpful. He responded to me very quickly, answered all my questions. Very pleased to do business with him.”

N. Pan

Client Testimonial

“Sarah & Sophie were fantastic throughout the process. I would recommend them to anyone who requires commercial finance. I will be in touch with future projects!”

A. Patel

Client Testimonial

“Lee Forshaw & Cerys Crosby have been very helpful throughout this deal.”

Tribus Holdings Limited

Client Testimonial

“Lee has been consistently brilliant in finding appropriate lenders. We are very grateful for his perseverance in a mandate that was far from easy. His support team have been very helpful whenever we had questions.”

GIG Investors Ltd

Client Testimonial

“Excellent service and we got the mortgage!”

G. Dawson

Client Testimonial

“Great service from Sophie & Donna. Friendly, professional and pro-active.”

M. Cunningham

Client Testimonial

“100% happy with the way things were dealt with and explained to us. We cannot fault the Watts Commercial Team.”

C & P Brinicombe

Client Testimonial

“We would certainly use again and recommend Watts. Gareth was especially helpful and Rhea was absolutely brilliant – answering all queries quickly and courteously – an asset to the company.”

Slate Tops Ltd

Client Testimonial

“Lee is both knowledgeable and professional. He is totally organised and committed to pushing any deal through. His vast bank of contacts in various organisations is invaluable too.”

Lesley Holgate

Client Testimonial

“We found your whole Company to be extremely helpful, polite and always professional. Your staff are extremely efficient and very easy to talk to which is helpful – especially during stressful situations that we have encountered recently.

We have been recommending Watts Commercial Finance to others, both privately and professionally, and will continue to do so as you have been an excellent choice for our needs.

You are ALL to be commended – each one of you is an asset to Watts!”

Belt Property Development Ltd

Client Testimonial

“Excellent and very professional service. The best experience I’ve had with any firm as regards raising finance.”

Jeff David

Client Testimonial

“I want to say a massive thank you to each and every one of you for your help and support throughout this whole process – especially these last few days! I am certain that if it wasn’t for your help, we wouldn’t be any closer to completion now than we were two weeks ago.

You are the only ones who have ALWAYS resopnded to my messages and acted very promptly. Your dedication has been phenomenal and from the bootom of my heart – thank you! I am eternally grateful.”

DC Vehicle Repairs

Client Testimonial

“Great service from Lynsey in particular in what became a complex transaction. Thank you!”

Bill Pollard

Client Testimonial

“I strongly recommend Watts Commercial Finance. Lee was very helpful and always there if I needed any help or guidance. I will definitely be working with them again on my future projects.”

Sean Winskill

Client Testimonial

“I would really like to express my sincerest thanks for all your efforts and hard work leading up to completion. Given I purchased the commercial property at auction and was able to complete with 2 weeks was really impressive. Both Steve Wright and Barbara Stubbs really exceeded expectations and I am truly delighted with the service I received.”


Client Testimonial

“Lee and Tara were extremely helpful, professional and proactive throughout the transaction and I would not hesitate to use their services again and recommend them to others.”

Diane Shepherd

Client Testimonial

“Absolutely fantastic service provided. Understood my needs from the outset and delivered in a very efficient and approachable way. After care was very professional too. I’m sure we will work together again.”

Gaynor Smith, Phoenix Property

Client Testimonial

“Thank you Mark for all yours and Chelsea’s hard work to make the share purchase possible. Hopefully our paths will cross again in the future but until then please accept our gratitude and please pass on our thanks for Chelsea and all the team at Watts.”

Lee Bavington, Power Installations (UK) Ltd

Client Testimonial

“I cannot recommend Ms Elkin and by extension, Watts Commercial Finance highly enough. Displaying empathy, professionalism and expert product knowledge throughout, Ms Elkin has exceeded all expectations and is a credit to your team.”

Mr. S Barlow

Client Testimonial

“Thank you very much for all your hard work and professionalism. Lynsey has been excellent throughout and has been a credit to your company. It’s been a pleasure to work with you on this application.”

Mr. P Curtis

Client Testimonial

“I just wanted to say thank you for last nights meeting. It has been a while since I got a chance to sit down and talk with someone who can spend their time to listen like that – It really touched me. In the so called ‘smart’ world, people have forgotten what human is but you kept that tradition. Wonderful!.”

Vasant Marathe

Client Testimonial

“I just want to thank everyone for their efforts. This may be just another transaction on the books for you guys, but this has changed my life and is a very special day. Money aside you as a team helped me and I want to extend my gratitude. All the best to one and all.”

Mick O’Hara

Client Testimonial

“Overall, the service was fast and efficient. Any queries raise were responded to promptly. I will certainly use Watts again for finance in the future.”

Stuart Maclean

Client Testimonial

“Excellent! Mark’s understanding, his way and his contacts are excellent. We will save money but more importantly be with a better bank.”

Chris Stockton

Client Testimonial

“Sarah was a pleasure to deal with. Always kept me updated on all matters.”

Derek Tonge

Client Testimonial

“Absolutely brilliant service. Gareth and his team achieved my completion date and I would unreservedly recommend them.”

Peter Brewster

Client Testimonial

“Suitably impressed with the quality of loan Mark secured. He quickly got a response from the various lenders he approached after our disappointment with our existing bank.”

Nick Parson

Client Testimonial

“Lee was great – going above and beyond to get the Bridge sorted for us.”

Ben Hennessey, Garside

Client Testimonial

Having worked with Phil and the team at Watts as a manager a few years ago, who best to have a true understanding of how the guys work with their clients. Their approach mirrors how I treat my clients and as a result, I confidently refer clients to them where either I don’t have the capacity or I am taking a holiday.

Mark Jerman at Watts and I have built up a level of trust that allows me to relax in the knowledge that things will be done right and I am kept informed along the way.

I know if I pass a client to Watts, that if that client were ever to fund a subsequent deal through them, I will see the benefit because of the initial referral – something I am not convinced would be seen in the market.

I see Watts as an integral, vital part of my business and I also see the whole team as a friend.”

Steve Long

Client Testimonial

“Gareth was very helpful in finding us a product that would suit what we were looking for. He answered all our questions in a way that was easy to understand.”

Natasha & Ray Catchpole

Client Testimonial

“I found Mark & Lynsey to be friendly and professional, clearly explaining any issues I had. They were also very efficient at getting back to me promptly. I would definitely recommend them.”

Paul Wood

Client Testimonial

“This is how banking should be. Quick, no messing about, decision within days of application, human beings as staff, face to face contact.”

Anthony Jackson, Innovation Control Limited

Client Testimonial

“I simply cannot speak highly enough of Watts Commercial Finance. Despite our highly detailed 200 page business plan for a very viable business, our application for funding was rejected by seven of the high street banks. It was recommended we contact Watts. They were fantastic and made everything seem so easy – securing more than enough funding (at a sensible interest rate) to enable us to finally get our business up and running.

Mark Jerman and Chelsea Hamlett are consummate professionals and without them, this project would not have been possible.”

Debbie & Jessica Tams

Client Testimonial

“Thank you very much for your cooperation in getting the loan. It was an outstanding job which was completed exactly on time. I will use your services again.”

Nicolay Georgieu

Client Testimonial

“I have utilised Watts Commercial Finance for a number of commercial financial requirements and every time the process has been friendly, efficient and uncomplicated.

Most recently, Watts Commercial helped me to refinance all of my banking facilities and a highly competitive funding offer was swiftly received and completed.

I must say that as a repeat customer, I have been delighted with the speed, service and supportive approach which Mark and Chelsea have provided. I will definitely use Watts Commercial again in the future and I could not recommend their services higher.”

James Barlow, Barlow Agri UK Ltd

Client Testimonial

“Thank you so much, it is such a great pleasure to work with you.
I appreciate it so much that you always react immediately , thank you very much for that.
Babs is just great, she deserves the compliment, because it is such a pleasure to be in contact with such a nice person.
I can assure you there are not that many people like her, at least as far as my experience goes.
So far it is just a pleasure to work with you.”

Leontien Homulle

Client Testimonial

“Hi , Gareth, Hannah and all the team.
Many thanks for all your help with the finance, your good wishes, and the flowers, which were a lovely surprise.

I will have no hesitation in recommending you to others or coming back to you myself. Your service was exceptional. Everyone in your team is a star.”

Janice Dallas.

Client Testimonial

“Just a brief note to say thank you to you, Lynsey and the team for all your help finding and securing the funding for my project.

You have been friendly, helpful and professional all the way through. All topped off with a bottle of bubbly in the post 🙂

I’ll be calling you as soon as I get my next project lined up and will definitely recommend you to others.

All the best.”

Matt Bartlett, Director, Denstone Architectural Design Ltd.

Client Testimonial

“I would like to personally thank you for all the work that you and your team carried out during the remortgage process.

Your professionalism and taking care of all issues from beginning to end was impeccable and a credit to you.”

Andreas Lanini

Client Testimonial

“Hi Barbara & Gareth,

You have both been really fantastic on this acquisition – like a step ahead of all my panics…everything covered. It was really reassuring to have you running alongside. I’d have absolutely no hesitation recommending you to anyone and shall do so! I need 6 to 12 months to prove the properties are working financially (and they should as the returns are good), and I’ll be back for another 12 or so, using my existing property. Also, as you know, I will be looking to switch mortgages for better deals when the time is right.

Looking forward to a good, long lasting relationship with you guys.

Thanks again”

Partner Testimonial

“The team at Watts are exceptional in their ability to present to lenders well positioned and thought through finance applications, and in so doing providing the client with the best chance to obtain the funding they need. This cannot be said for all brokers, and I know that within our bank the professional approach and quality of the Watts team means they are held in the highest regard. I would have every confidence that if a client has a fundable proposition, Watts will be able to help the client achieve their goals in the most time efficient manner possible”

Stephen Johnson, Deputy CEO Commercial Mortgages, Shawbrook Bank

Lender Testimonial

“We have worked with Phil Gray/Watts Financial over several years and have funded a substantial amount of business for his clients. They provide an exemplary level of service to both mutual clients and ourselves and they have a detailed understanding as to what is required within the short term funding arena to get transactions completed quickly and effectively”

Chris Baguley, Commercial Director, Together Money

Client Testimonial

“Thank you for your courteous letter of the 3rd August.

As I have told Lynsey over the telephone, I could not be more impressed by your very efficient and friendly service. I have already recommended your Firm to a couple of potential clients and will continue to do so in the most complimentary terms.

I hope by now you will have received a very small token of my appreciation for everything you have done.”

Barry Ashton, Solicitor

Client Testimonial

“I just wanted to say a huge thank you to Phil yesterday for his advice in relation to a guest house sale we were considering. Phil was extremely friendly, helpful and above all knowledgeable about the field of commercial finance. The advice he gave was sound and honest without any ‘hard sell’ towards generating income for the company. Whilst on this occasion we have decided not to go for any finance to buy the guesthouse, we are however looking for another business investment and I will have no hesitation in contacting Phil again to arrange finance.

I would feel completely confident based on Phil’s previous advice that any advice given in the future was independent and with the best interest of the client, and I will definitely recommend your company to anyone I meet who is looking to invest in any commercial business.”

Sue Carrington

Client Testimonial

“After a 4 year search for funding and many, many different brokers and specialist funder-finders who lead me up the garden path (some to just get their hands on up-front fees), I was introduced to Phil by my London accountants and Phil found the funders by sheer hard work & determination. He has an in-depth knowledge that comes from years in the business and with his good connections formed over years of reputable and honest trading. He not only found a funder, but also provided me with invaluable support and sound advice throughout the funder’s 5 month due diligence process. We are now well underway with our first phase and looking towards raising the money for phase two.”

Betty Williams

Client Testimonial

“A big thank you to Watts Commercial Finance for the excellent assistance provided to obtain finance to develop my building site of 4 Units, all staff at Watts are very friendly and always willing to help, I will recommend Watts Commercial to any developer looking for finance as I know they are one of the best in the UK.”

Javier De Arana

If you or one of your clients require our assistance, call the head office today on 03303 110777 and speak with one of our expert commercial managers, who will be delighted to discuss your requirements and assist you further.

Let Watts Commercial Finance Ltd take care of your funding requirements because at Watts your business matters.

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